SpamExperts (4 of 11) – Clearing the callout cache

How Can We Help?

You are here:
Table of Contents
0
(0)

What is the SpamExperts Callout Cache

When SpamExperts tries to deliver and email but gets rejected for whatever reason it records the fact. In future, SpamExperts will automatically reject messages sent to this mailbox without checking your cPanel account for several hours. This is to minimise network traffic. This list is not maintained forever, and is mainly there to prevent hammering by spammers.

This can be caused if you recently moved a domain to us, and someone tried to send email to you before you had configured your mailbox in cPanel, or if SpamExperts Destinations were set incorrectly – so the server scanned email was being directed to didn’t have a mailbox configured.

So, it’s important in these circumstances to clear the callout cache so any changes you’ve made to correct Destinations are taken into account immediately.

Navigate to https://www.strikemail.co.uk/ in your browser address bar

Login using your supplied Username and Password to enter the SpamExperts configuration for that domain

Clearing the Callout Cache

Click the Clear Callout cache – incoming icon.

Then click the Clear button.

You’ll see a success message – the cache is cleared. Please re-test inbound email to confirm it is now being successfully received.

 

How useful was this article?

Click on an icon to rate it.

Average rating 0 / 5. Review count: 0

No reviews so far! Be the first to rate this post.

We are sorry that this guide was not useful for you!

Let us improve this article.

Tell us how we can improve this guide?

Call Now Button